HomeLock™ Frequently Asked Questions
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HomeLock™ FAQ
HomeLock™ is a full spectrum property fraud protection service that monitors and protects your home’s title and records to detect and prevent fraud, such as title theft, equity theft, unauthorized liens, rental/sale theft, unknown missed payments, data errors on a county, state and federal level and much more.
Property fraud, like title theft, can result in the loss of your home or other financial damages. HomeLock™ helps safeguard your property from such risks.
HomeLock™ specifically protects against property fraud, such as: title theft, equity theft, unauthorized liens, rental/sale theft, unknown missed payments, data errors on a county, state and federal level by informing you 24/7/365.
HomeLock™ is property specific. It monitors your property title and related records, while credit monitoring services typically track personal credit-related activities such as new accounts or changes in credit score.
Yes, HomeLock™ monitors all types of residential properties, including single-family homes, condominiums, townhouses, vacant land and commercial properties. We track based on address and parcel number
HomeLock™ uses a proprietary algorithm that scans over 200 data points including public records and private databases to identify suspicious activity.
DomiDocs® Premium Plan includes HomeLock™ plus: TrueValueIndex® (quarterly updates on your home valuation), propRtax® (property tax analysis), Concierge (you are assigned an Account Manager who will call/text and email in case of an alert), and other advanced home management tools. Please find more info about our DomiDocs® Premium by visiting https://domidocs.com/premium1/
HomeLock™ offers month to month, 1-year, 3-year, 5-year, 7-year and 15-year plans. Please click here for more info: https://domidocs.com/home-lock-pricing/
The Premium Plan includes our state-of-the-art Homeowner Enablement Platform®, HomeLock™, TrueValueIndex® Quarterly Updates, propRtax® which provides an in-depth property tax analysis, Concierge, and other advanced home management tools. Please find more info about our DomiDocs® Premium by visiting https://domidocs.com/premium1/
propRtax™ helps analyze your property taxes to identify potential savings and provides a year-end report comparing local property tax assessments. If a tax appeal is warranted, we guide you through the next steps.
If you opt-in for the Concierge Services or DomiDocs® Premium, your dedicated Account Manager will follow up via call, text, and email to ensure you are aware of the alert on the spot. If you miss an alert and would need more information, please call 1-800-461-5759. We are available Monday-Friday from 9AM-5PM EST.
HomeLock™ detects title theft, equity theft, unauthorized liens, rental/sale theft, unknown missed payments, data errors on a county, state and federal level and much more.
Suspicious activities include unauthorized changes to your property title, new liens or encumbrances, and any signs of title fraud or theft, as well as detecting activities on your property throughout real estate websites such as: Zillow, Trulia, Redfin, MLS and Craigslist.
HomeLock™ protects you against title theft, equity theft, rental and sale theft, clouded title, lien filings, unknown missed payments, and data errors on a county, state and federal level. HomeLock™ provides comprehensive property fraud protection through monitoring and instant alerts, significantly reducing the risk of undetected fraud. However, we cannot guarantee complete protection against all types of fraud, as fraudsters continually adapt their tactics and technology. Our goal is to equip you with the tools to effectively minimize potential risks.
The Premium Plan offers additional benefits in addition to HomeLock™ such as Concierge Services, propRtax® (Property Tax Analysis), TrueValueIndex (Quarterly Home Valuation) and advanced home management tools that offer unparalleled organization, education and technology.. You can find more information by visiting: https://domidocs.com/premium1/
Yes, HomeLock™ monitors and detects signs of mortgage fraud and will alert you if any suspicious activity is detected.
Yes, any changes to your property’s legal status, such as new liens or encumbrances, will trigger an alert
HomeLock™ cannot prevent title theft but can detect it quickly, allowing you to act promptly to resolve the issue.
No, HomeLock™ provides guidance and legal support to help you clear any fraudulent liens detected if it happens while you have an active HomeLock™ membership. Prior occurrences would not qualify for our legal support team’s assistance.
HomeLock™ uses advanced encryption methods and secure data storage practices to protect your personal information.
HomeLock™ follows strict privacy protocols, including data encryption, access controls, and regular security audits.
HomeLock™ accepts all major credit cards and offers both monthly and annual billing options.
Yes, HomeLock™ offers a 7-day money-back guarantee for new subscribers. After the 7-day money back guarantee grace period, you can transfer your membership to a new property at no extra charge.
Yes, HomeLock™ offers discounts for annual subscriptions. You can save up to 70% by enrolling for our longer term memberships. For additional questions or questions regarding subscriptions and pricing, please contact customer support at 1-800-461-5759. We are available Monday through Friday from 9AM to 5PM EST.
No, HomeLock™ does not charge any hidden fees.
Contact HomeLock™ support to review and correct any incorrect alerts. We are available Monday through Friday from 9AM-5PM EST by calling 1-800-461-5759.
DomiDocs® Premium Membership offers TrueValueIndex® quarterly updates on your property’s market value, helping you stay informed in an ever-changing real estate market.
Our proprietary system provides quarterly valuations and real-time insights using cutting-edge value modeling data to deliver the most accurate assessment of your property.)
A secure, cloud-based platform for storing and managing your important property documents, preparing for emergencies, keeping records for insurance claims and an array of tools that allow you to manage your home more efficiently.
Store important documents such as property deeds, insurance policies, home improvement receipts, photos and videos and emergency contacts.
Track home and personal expenses, identify savings, and keep records for IRS tax deductions on home improvements.
The platform uses state-of-the-art security protocols, including encryption and two-factor authentication, to ensure your data is protected.
propRtax® analyzes your local property tax assessments and compares them with similar properties to identify possible discrepancies and savings opportunities.
A comprehensive 2–3-page report detailing and comparing tax assessments in your area, along with recommendations for potential appeals.
The propRtax® service will analyze your tax assessment and provide a detailed report highlighting any potential overpayments and instructions on how to contest it with your county.
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